More reviews. Every one answered.
ReputationIQ helps small businesses make it easier for customers to leave a Google review, and easier for owners to reply to every one — without ever posting anything on anyone's behalf.
Two sides of the same frustration
Customers want to say something about their experience, but a blank review box feels like a chore. Owners want to hear it and respond, but keeping up with every review — especially the difficult ones — takes time most small businesses don't have.
Writing a review is friction
Most people settle for tapping a star rating and moving on, because putting the experience into words — especially in a second language — takes effort.
Unanswered reviews erode trust
Visitors who see reviews with no reply assume the owner doesn't care, and a thoughtful reply for every review takes real time and skill.
A simple loop, not a new habit
ReputationIQ gives customers a quick, guided way to put their experience into words, and gives owners a fast way to see and respond to what customers are saying on their Google Business Profile.
Easier to leave a review
A short, guided prompt helps a customer describe their experience in their own words, in any language they're comfortable with — then they review it and post it themselves, directly on Google.
Never miss a review
Owners are notified as soon as a new Google review comes in, so nothing sits unanswered for days or weeks.
Reply drafts, not auto-replies
ReputationIQ can suggest a starting point for a reply. The owner always reads it, edits it if they want, and chooses to post it — nothing goes live automatically.
ReputationIQ suggests. You decide.
Google's platform policies don't allow third-party tools to post reviews or replies on someone else's behalf, and ReputationIQ is built to work within that. Every review is posted by the customer, on Google's own page. Every reply is posted by the business owner, after they've seen and approved it.
We help you put your experience into words. You read it, edit it if you like, and post it yourself on Google.
Reply suggestions are exactly that — suggestions. You approve every reply before it goes live.
Your Google Business Profile is connected through Google's own secure sign-in. We never see or store your password.
Ready to hear from more of your customers?
Get in touch to learn more about ReputationIQ, or to talk through whether it's a fit for your business.